Privacy Policy

The Other Team Ltd. is a registered limited company. This privacy policy will explain how our company uses the personal data we collect from you when you use our website.

Our Company collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Website usage data (number of website clicks, etc.)

You directly provide The Other Team Ltd. with most of the data we collect. We collect data and process data when you:

• Regisister for our mailing list by providing your email.
• When you place an order for any of our merchandise.
• Contct us via email.
• Use or view our website via your browser's cookies.

Our Company collects your data so that we can:

• Process your order when you purchse an item from our online store
• Email you with updates about company products, sales, activities and events 
• Retain and evaluate information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

The Other Team Ltd. securely stores your data in an encrypted online database, which is password protected. 

The Other Team Ltd. will keep your name, postal address, phone number and email that you have provided when purchasing from our online store for up to 30 days, to allow for any order or delivery queries to be resolved. Once this time period has expired, we will delete your data. 

 The Other Team Ltd. will keep your email address that you have provided when registering for our mailing list for up to 3 years, or until you contact us to ask us to delete your data. 

The Other Team Ltd. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company's processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: management@theotherteam.co.uk

1. What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technologg.

For further information, visit: allaboutcookies.org

2. How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• To keep you signed in to our Online Shop
• To understand how you use our website  

3. What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
• [Add any other types of cookies your company uses]

4. How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26 February 2024.

1. How to contact us:

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: management@theotherteam.co.uk

Call us: +44 7546 573278

2. How to contact the appropriate authority:

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Phone: 0303 123 1113
Website: https://ico.org.uk/global/contact-us/