Returns and Refunds Policy

Due to the handmade nature of our products, each item purchased from our online shop may vary.

Depending on where you live, the time it may take for your product to reach you may vary. 

The Other Team Ltd. do not accept returns for any items purchased through our online shop. Items and shipping costs are non-refundable. 

Should you have any issues with your order or delivery, please contact management@theotherteam.co.uk and we will do our best to work with you to resolve the issue.